← Listing Legends

Marissa Tah Setter Program

Status
in-flight
Tier
Tier 3 — Cross-cutting bet
Owner
Ryan Colston
Started
2026-04-22

Linear: RYR-224 — scripts + comp tracking infra (2026-07-23 vault→Linear audit)

One-line description. Marissa Tah's talent program. First team agent running her own setters (since 2026-04-22) and now hiring her own back-office admin (Jr Operations Coordinator, 2026-05-18). Agent-level pilot.

Cross-link. Lives under Listing Legends (Marissa is an LL agent), but the program she's running is the first live deployment of The 50OS Setter Program. Curriculum changes propagate from The 50OS; team coordination happens in Listing Legends.

Why

Marissa is the pilot. She's the first agent on the team running her own ISA. If this works, the model rolls out to other Orchard agents. It mirrors my own setter hiring project but at the agent level instead of the team level.

This is also the first real instance of the Setter Workbook System. So her workbook doubles as proof that the template + partials approach holds up under one live agent before scaling.

Current state

Team turned over since the 5/13 setter swap (corrected 2026-06-30 — this section was stuck on the 5/13 roster). Per this hub's own §"First cohort context" and the linked memory file's "Current team (as of 2026-05-31)": Joshua Cyrus Amarante + Theresa Tomales are retired as of 2026-05-31 (handbooks no longer render). Current setter is Viola Hajdini, started 2026-06-01. Admin Jr Ops Coordinator hires James Lin + Princess May Esogon both started 2026-06-01 — see "Admin track" status below, also corrected. Google Chat rooms live: Team Marissa (spaces/AAQA4-X364s) for daily Shift Start / Shift End, Appointment Setters GC (spaces/AAQApRuiQ1o) for cross-team EOD posts. Marissa's dashboard shows a Team section with both Chat links + roster.

Work-Product Gateway board (2026-06-04). Marissa has her own isolated gateway board (1wCLmm7t…, shared commenter) showing only her pod — Princess/James admin offer-prep practice + Viola's setter practice recordings. Linked from her handbook dashboard via the "Your Board" chip. She's off the combined master board (that's Ry's all-pods view now). See Work-Product Gateway.

2026-05-28 /admin-triage: 6 new Wave-2 pre-screen submissions advanced to Pre-Screen Submitted on the Pipeline tab (Ronald Ratac, Jel Aurelio, Riza Racho, Nhellie Marinellie, Claire Calimutan, Queeny Grace Endo). Mariel De Galicia (outside-batch — emailed today asking if role still open after a family bereavement) received an empathetic reply with the Tally link, no time pressure. Several Wave-2 regret acknowledgments came in (passive — no action). Eduard Abellanosa asked to be saved for the talent pool. Tally → Sheets wired + verified end-to-end today (see References section for sheet/tab details). Google Form is now the legacy in-flight URL for the 62 Wave-2 candidates only; all new candidates go through Tally.

See System Map for the full inventory of files, URLs, skills, memory, and infra.

Next 3 actions

  1. Replace the script placeholders in §7.1, §7.2, §7.3 with real scripts (also unblocks the Setter Workbook System).
  2. Inbox Zero cadence + text/email templates for the edge-case handlers.
  3. Fill in placeholder links in content/marissa-tah/<setter>/intake.yaml: Meet URL, dialer login, FUB login, calendar link.

Decisions log

Open issues

Admin track (Jr Operations Coordinator) — added 2026-05-18

Marissa's second hire type. An agent-personal back-office admin working directly for her: cash-offer submission, offer prep, FUB pipeline, pre-home-sale checklist. Parallel to her setter program, under the same agent. Distinct from the Ry-facing team-monitoring Ops Coordinator.

Status: Marissa's seat filled — James Lin + Princess May Esogon both hired and started 2026-06-01 (picked from the 5/20–5/22 interview round; see "First cohort context" below). Sourced from the recycled setter applicant pool (ad "New opportunity available." sent 2026-05-14). Brandon Plummer's co-pilot track (added 5/26) is separate and may still be hiring — not re-verified here.

Locked deliverables (in Work/Operations Team/Operations Coordinator/): - Jr-Operations-Coordinator-Role.md — canonical role, from the ad. - SOP-Questionnaire.md — process capture for SOPs later. Not a hiring gate. - Jr-Operations-Coordinator-Interview-Guide.md — interviewer only. Questions, signals, scorecard, decision bands. Never screen-share this one. - Candidate-Tests/ — three one-page exercises Marissa screen-shares (01-reformat, 02-write-update, 03-build-summary) plus a README how-to. - The stale Work/Team-Onboarding/_JOB-DESCRIPTION-Ops-Coordinator.md carries a SUPERSEDED banner so it cannot reseed the wrong role.

Comp (locked 2026-05-27 — full structure in Jr-Operations-Coordinator-Comp.md): $4/hr ramp → $5/hr standard. Raise lands Day 30 if Milestones 1 + 2 both pass inside 30 days, else Day 90. Milestone 1 (Offers Processed): $1/offer + $10 per 25 clean + $50 first-clean-solo (~$470 year 1). Milestone 2 (Processes Completed across pre-list checklist, pre-listing update prep, weekly database email, listing update prep): $10 per 25 cleans + $250 annual capstone at 400 + $20 first-25 surprise (~$460 year 1). Milestone 3 (Team Inbox Zero Streak) is a team bonus across all 5 (setters + admins + agent), not part of the raise gate — escalating tiers from $10/person at 1 week to $500/person at 52 weeks, with ANY single miss by ANY person resetting the streak to zero. Full-time, two 4-hour US-business-hours shifts, remote, Wise twice monthly.

Hiring page in handbook — SHIPPED 2026-05-18, expanded 2026-05-28: live at handbook.rycolston.com/marissa-tah/hiring/. Now leads with role overview (4 pillars, terms) + full comp structure (base, raise gate, M1, M2, M3 streak ladder), then the three exercise links. Same set every interview. Marissa reaches it authenticated and screen-shares; candidates only see it via the share. Interviewer guide + scorecard stay vault-only by construction. Source: ~/rylobasic/domains/handbook-rycolston-com/content/marissa-tah/hiring/_index.md. Built via a per-agent content/<agent>/hiring/ pattern in the handbook build.py (no registry refactor). Monorepo MR !143; comp section added 2026-05-28.

Deferred (post-hire, not built): 30-day onboarding workbook, comp ladder doc, dedicated comms rhythm. Spec Tasks 3 to 6.

Candidate pipeline — canonical source

Source of truth: Hiring Pipeline → Ops Shortlist tab

Schema: candidate_id | name | email | starred_at | invited_at | invite_thread_url | booked_at | interview_at | status | interview_score | decision | decision_notes | updated_at.

Do not inline pipeline state in this doc — it goes stale. Read the sheet. The updated_at column on each row tells you when that row last moved. The sheet's Drive modifiedTime is the file-level heartbeat.

First cohort context (frozen — for the narrative only): Marissa ran 15 admin interviews 5/20–5/22. Picks: James Lin (OPSL-011) + Princess May Esogon (OPSL-003), both hired, both start 2026-06-01 8:00 AM CT on Morning Check-In. Sophia (012), Geelliann (005), Uzziel (009), and Jules (014) routed to Brandon for round-2. All 10 non-picks regretted 2026-05-26.

Brandon Plummer added as co-pilot — 2026-05-26

Brandon is now running the same Jr Operations Coordinator role under the same program. Same four pillars, same comp, same SOPs. Brandon's first candidates are Sophia + Geelliann above. Hub still named for Marissa pending canon rewrite (task #9 in the active task list). Once Brandon picks at least one hire, the hub name and the design-spec line "no multi-agent rollout beyond Marissa in this phase" both need to flip to reflect program-level reality.

Comp doc lives at the program level

Jr-Operations-Coordinator-Comp.md lives at Work/Operations Team/Operations Coordinator/, alongside the role doc. Not under Marissa or Brandon. Same comp applies to every admin hire regardless of which agent they report to. Locked with Ry 2026-05-27.

Still open on comp: tracking infrastructure for all three milestones (offer count + accuracy log, process completion log, automated daily inbox-zero heartbeat via Gmail + FUB APIs) — next major workstream. SOPs for the 4 Milestone-2 processes depend on Marissa's SOP-Questionnaire (Sunday soft deadline). Princess + James have only seen "$4 → $5 + milestone bonuses" — full doc not yet communicated.

References